Article 1: Acceptance of the General Reservation Conditions
Any reservation made on the website www.one1tech.net assumes prior and unrestricted acceptance of these General Reservation Conditions.
The fact that the user finalizes his order therefore means that he has read and accepted these general conditions.
One1Tech reserves the right to adapt or modify these general conditions at any time. The general booking conditions applicable are those in force on the day of booking.
By making a reservation on the website www.one1tech.net, the customer certifies being an adult, non-commercial natural person acting for their personal needs or the representative of a legal entity; he acknowledges having the full capacity to commit himself, or to bind the company he represents, under these general conditions when he carries out transactions on the website www.one1tech.net.
Article 2: Products offered for reservation
- 2.1 Product offering
The list and characteristics of the products offered for reservation on the website www.one1tech.net may be modified and adapted at any time to better meet customer expectations.
The products and services offered on the website www.one1tech.net comply with French legislation and the standards applicable in France.
These products are intended for private use only. The purchaser remains the sole judge of the conditions of compatibility of the products and services offered on the site with its use and with the complementary products already in its possession.
To ensure the availability of our products to all of its customers, particularly during promotional offers, One1Tech reserves the right to refuse to honor all or part of a reservation deemed abnormal in view of the quantities of products usually ordered by a consumer.
2.2 Product availability
The products and services are available at the prices and conditions offered as long as they are visible on the site www.one1tech.net (while stocks last).
Article 3: Product prices
All reservations (products and services) are payable in euros in store, after confirming the reservation on site.
The prices of products and services are subject to fluctuations and are updated daily. The prices invoiced are those in force on the day of validation of the reservation, within the limit of its validity (10 days from the date of availability indicated before validation of the reservation).
They appear on the product and service presentation sheets and on the reservation summary.
Article 4: Validation of the reservation
After having had the opportunity to select a collection store, to check the details of his reservation, its total price, to correct any errors and to have validated the reservation, the customer receives an email from One1Tech acknowledging receipt of the registration of your reservation.
In the exceptional event of a stock shortage, One1Tech undertakes to immediately inform the customer.
All reservations are subject to a reservation confirmation email, validating the reservation; This document, to be kept, constitutes proof of the reservation.
In the event of a dispute and unless technically proven proof to the contrary by the customer, the computerized records, kept in One1Tech’s computer systems under reasonable security conditions, will be considered as proof of communications and reservations made on the Site.
Article 5: Transfer of ownership of products
One1Tech retains full ownership of the products sold until full payment of all amounts due, including all costs and taxes. The risks incurred on the products are transferred to the customer at the time of withdrawal.
Article 6: Deadlines for making products available
One1Tech undertakes to make the reserved product available in the selected store in accordance with the deadlines indicated before validation of the reservation.
The customer is notified of the availability of his reservation by email to the address entered during the online reservation.
Exceptionally, taking into account transport requirements or constraints, One1Tech may be required to modify the time or date initially planned for collection of the reservation.
One1Tech then informs the customer by email of any changes to the availability of the reserved products.
Article 7: Withdrawal methods
As soon as the reserved product is available in store, the customer will receive an information email, inviting them to come and confirm their reservation, that is to say, to purchase the product in store.
In the event of immediate availability of the product, the information is brought to the customer’s attention directly in the reservation confirmation email.
To make the withdrawal, the customer must have a means of payment and their reservation number.
Article 8: Validity period of the reservation / Cancellation of the reservation
The selected items are reserved for a period of ten (10) calendar days from the date of availability indicated before validation of the reservation.
If no collection is made after this deadline, the reservation will be considered canceled and the product will no longer be reserved.
No fees will be charged to the customer for this service in the event of cancellation of the reservation.
Article 9: No right of withdrawal
Hereby, One1Tech offers the Internet user a reservation service for goods and services with a view to the possible conclusion of a sales contract subsequently in the One1Tech store.
To do this, the Internet user is invited to come and confirm their reservation in store before purchasing and collecting the merchandise.
Payment is also made in store. Before confirming the reservation, One1Tech may be required to carry out a simple bank fingerprinting intended to limit abuse.
Consequently, the sales contract between One1Tech and the customer is concluded within the One1Tech store and not online.
As a result, the customer does not benefit from the right of withdrawal provided for by the Consumer Code in the context of distance selling.
Article 10: Pricing of the reservation service
Reservation fees are invoiced at the time of purchase of the product(s) in store in addition to the price of the selected products.
Reservation fees vary depending on the size, weight and price of the product(s) ordered.
The price of the reservation can be viewed when choosing the store and the entire service costs are summarized during step 4 of the reservation.
No fees will be charged to the customer in the event of cancellation of the reservation.
Article 11: One1Tech Customer Service
For any information, One1Tech Customer Service is available to the customer from Monday to Saturday from 9 a.m. to 6 p.m. The customer can contact Customer Service at the number indicated in the need help section
Article 12: Information relating to personal data
In order to ensure the processing, monitoring and archiving of reservations, One1Tech must necessarily process personal data concerning the customer.
The data is processed by One1Tech and, where applicable, the service providers and/or partners concerned. They can be processed outside the European Union and are kept for the duration of the commercial relationship (3 years after the last contact from the customer) or for the time necessary for conservation by One1Tech with regard to its commercial and accounting obligations. and tax.
The data is processed according to the following methods and for the following purposes:
12.1 Cookies:
One1Tech uses certain cookies (session ID as part of the customer’s navigation on the site).
For the management of cookies and customer choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your cookie preferences.
12.2 Data collected during booking
In order to ensure the processing of the customer’s reservations, One1Tech must necessarily process personal data concerning the customer.
The processed data is transmitted to the One1Tech company, to the One1Tech brand companies and, where applicable, to the partners concerned, according to the terms and for the following purposes:
Reservation management by One1Tech
The provision of personal data collected for reservation purposes is mandatory for the confirmation and validation of the customer’s reservation as well as its follow-up.
In their absence, the reservation cannot be processed: these mandatory data are identified by an asterisk on the form that the customer completes when booking, the others are optional.
This data may be transmitted to our technical service providers, for the sole purpose of the proper execution of the reservation, or the establishment of statistics.
Commercial information Partners
With his agreement, the customer may receive, through One1Tech, proposals from other companies or organizations, or also be informed of offers by telephone or email.
The customer can thus choose to benefit from offers and promotions from One1Tech brand companies and brands, as well as other One1Tech partners and receive proposals from other companies or organizations.
Unless he objects, the customer may also receive offers or promotions from One1Tech for products similar to those he ordered.
In accordance with the law of January 10, 1978 relating to Information Technology, Files and Liberties, the customer can exercise at any time, subject to proof of his identity, his rights (information, access, opposition, rectification) relating to data personal information concerning him by post:
One1Tech – Marketing Communication Department
Abidjan Cocody
Article 13: Force majeure
One1Tech is exempt from liability, in all cases of force majeure, linked to irresistible, unforeseeable and external circumstances, in particular in the event of recognized disasters or bad weather, strikes by logistics providers, or any other event likely to disrupt the smooth movement of goods and IT flows.
Article 14: Dispute resolution
One1Tech will endeavor to find a commercial and concerted solution for possible disputes that may arise during the processing of the customer’s reservation.